AI receptionist
Every call answered. Day, night and weekends.
An AI receptionist that picks up on the first ring, answers questions, books jobs on your calendar and texts you the summary.
of the 860 Chicago-area small business websites we checked offered no way to book, chat or text after hours.
The after-hours gap, Jay Patel Consulting, October 2026.
The phone rings when you can't answer it.
On a job, with a client, or asleep
Calls come in while you're under a sink, in a treatment room or off the clock. Most callers won't leave a voicemail. They call the next business on the list.
Voicemail is where leads go to wait
By the time you call back the next morning, the customer has often booked someone else. Every missed call is a job you paid to attract and never got.
Sample calls
Listen in on four calls
Pick a call. The businesses are fictional, but the flow is exactly what your receptionist does: answer, help, book, and hand you a clean record.
Pick a call
What happened after the call
Harbor Plumbing
After-hours line · 0:00
Tap play to hear the call
0:00Sample calls with fictional businesses, voiced by AI for both the receptionist and the caller. Your receptionist uses your own script, prices and calendar.
What it knows. What it does with each call.
It's trained on your business: your services, prices, hours, service area and booking rules. Every call ends in a clear outcome.
- ServicesRepairs, water heaters, drains, installs
- Prices$89 service call, free install quotes
- HoursMon to Fri, 8 to 5, emergencies any time
- Service areaLincoln Park, Gold Coast, Old Town, Fulton Market
- BookingTwo-hour windows, no Sundays
- EmergenciesLeaks and no heat page the on-call tech
How each call ends
- Booked on your calendarThe caller gets a text confirmation and a reminder.
- Urgent call pagedYour on-call person is alerted, and the caller is told what happens next.
- Question answeredFrom answers you approved, with a follow-up text if it helps.
- Transferred to youWhen a caller asks for a person, or it's a call you want to take.
Every call is logged in your CRM, and a summary is texted to you.
What's included
- A natural-sounding receptionist on your existing business number
- Answers about services, prices, hours and service area, written with you
- Booking straight onto your calendar, with text confirmations and reminders
- Emergency rules: who gets paged, when, and what callers are told
- Live transfer to you or your team when a caller asks for a person
- A text summary of every call, plus recordings and transcripts
- Every caller logged in your CRM, with opt-outs handled
- Monthly review of calls and script tuning
Who it's for
Home services and trades
Plumbing, HVAC, roofing and electrical calls answered and booked while your crew is on the job.
Med spas and clinics
Consults booked at night and on weekends, when people finally have time to call.
Law and professional firms
Intake questions asked the same way every time, with urgent matters routed right away.
Hotels and motels
Late-night reservations booked, policy questions answered, and the night desk told who's arriving.
Any team that misses calls
If the phone rings while everyone is busy, the receptionist covers the gap.
How setup runs
Script
We write how calls should go: greetings, answers, prices, booking rules and when to transfer.
Connect
I connect your number, calendar and CRM, and set up texts and alerts.
Test
We run real test calls together until it sounds right and books right.
Go live
Calls forward to the receptionist after hours, on overflow, or all day. You choose.
You stay in control
Your number
Callers dial the number they already know. Forwarding can be switched off in seconds.
Your rules
It only quotes what you approve and only books the slots you open.
A person when needed
Any caller can ask for a human and be transferred or promised a callback.
Every call on record
Recordings, transcripts and summaries, so you always know what was said.
Questions
Will callers know it's AI?
It sounds natural, but it never pretends to be a person. If someone asks, it says it's the business's virtual receptionist and offers to connect them with a person.
Does it replace my front desk?
It doesn't have to. Most businesses use it after hours and when lines are busy, so their team never misses a call and stops doing repetitive phone work.
What happens with emergencies?
You set the rules. Urgent calls can page your on-call person, transfer directly, or text an alert, and the caller is told exactly what happens next.
Can it use my existing phone number?
Yes. Calls forward from your current number, so nothing changes for your customers.
Does it work for hotels and motels?
Yes. It answers reservation calls at any hour, quotes your rates and policies, texts the guest a secure link to hold the room, and alerts the night desk. Card numbers are never taken over the phone.
What does it cost?
It depends on call volume and what it connects to. Pricing is fixed and agreed in writing before work starts.